Returns & Exchanges

We want you to love your sustainable bedding, which is why we offer a 30-night sleep trial for all first-time orders. If your CleanBamboo™ products aren't the perfect fit, you can return them for a full refund or exchange within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Place your items in their original packaging or a reusable mailer, ensuring all tags and components are included.

3

Attach Your Label

Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.

4

Drop Off and Refund

Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing